Privacy Policy
Updated on: 05/18/2020
This privacy policy applies to the site: http://lomme-primeurs.com
The purpose of this privacy policy is to expose users of the site :
The way in which their personal data are collected and processed ;
What are the rights of users regarding their data ;
How to contact the data controller ;
To whom the data is transmitted
General principles of data collection and processing:
In accordance with the provisions of article 5 of European Regulation 2016/679, the collection and processing of data from users of the site comply with the following principles :
Lawfulness, loyalty and transparency : data can only be collected and processed with the consent of the user who owns the data.
Limited purposes : the collection and processing of data are carried out to meet one or more objectives determined below
Minimization of data collection and processing : only the data necessary for the proper execution of the objectives pursued by the site are collected
Data retention : the user is informed of the criteria used to determine the retention period of the data
Integrity and confidentiality of data collected and processed : the data controller undertakes to guarantee the integrity and confidentiality of the data collected
Information collected:
Information you give us
We collect and store all the information you give us when you fill out the contact form or subscribe to the newsletter. Also, we save your data when you establish contact with us through the use of social networks, instant chat, telephone, email or mail.
We collect and record your comments on social networks and your participation in contests
Information collected automatically
When you use our site, we automatically receive and record certain types of information such as information about your use, including your interaction with the content and the pages you visit, the page load time or the number of clicks. .
Processing of personal information:
Information on our products
We use your personal information to send you information about our products, our news, our offers or our latest news (for more information, see the "Marketing messages" section below)
Communicate with you
We use your personal information to communicate with you through different channels (eg phone, email, chat).
Information about your phone or laptop and how you use our website
To improve our website and thus provide you with a better experience on our site and relevant content
Order, delivery of products
If in the future you become one of our customers, we will use your personal information to communicate with you, in relation to your orders.
Sharing your information:
We do not and will not sell your personal data to any third party. We want to earn and maintain your trust, and we believe this is absolutely essential to achieve this.
However, we do share your data with the following categories of companies that provide essential services to be able to provide our services to you:
Labella Bio private labels
Companies that act to get your purchases to you, such as carriers or order packers
Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business
How to stop receiving marketing messages:
If you have given your consent, we will send you marketing messages to let you know what we do and to help you see and find our products and services.
Emails: you can click on the "unsubscribe" link in the marketing emails you receive
SMS : you can also send the “stop” SMS to the number provided in the communication
Any marketing communication method : you can contact our team. Once this is done, we will update our archives to ensure that you no longer receive marketing messages.
If you tell us that you no longer wish to receive marketing messages, it may take a few days for all of our systems to update. We therefore ask you to be patient as you may receive messages from us while your request is being processed.
Retention of your information:
We will keep your data personal as long as you are active and these will respond to the objectives set. After a period of 3 years of inactivity on your part, your personal data will be deleted. It is about the right to be forgotten.
If you no longer wish to be a customer, you can contact our team and request the deletion of your personal data. However, we have a legal obligation to retain some of your personal data even after you have asked us to delete it. We will only keep what we absolutely need and only to make sure that we can meet our legal or regulatory requirements, resolve disputes, prevent fraud and abuse.
Your rights :
You have many rights regarding your personal information, namely:
The right to be informed about how your personal information is used
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you
The right to request that we delete your data or stop processing or collecting it, in certain circumstances
The right to stop receiving direct marketing messages; you can unsubscribe directly from the emails and SMS we send you
The right to withdraw your consent for any processing based on consent at any time
The right to request that we transfer or port elements of your data to you or another service provider
The right to ask us to explain any IT system decision that affects you
The right to lodge a complaint with your data protection officer
If you would like to exercise your rights, file a complaint or simply ask questions, please contact us. We have 30 days to get back to you. Our contact details can be found at the end of this policy.
Changes to the way data is collected:
The publisher reserves the right to modify this page from time to time, in order to ensure its conformity. Therefore, we invite you to regularly consult this privacy policy in order to keep you informed of the latest changes that will be made to it.
How to contact us :
If you have any questions or would like us to stop using your information, please do not hesitate to contact our team.
You can contact our privacy team by writing to us at the following address:privacy.lommeprimeurs@gmail.com
Or, if you wish, you can write to us at:
9 rue du MIN de Lomme,
Building D1, Cases 18 and 19,
59160 Lomme
FRANCE
Report a security issue:
If you have noticed a problem with our site, send an email toprivacy.lommeprimeurs@gmail.com with your contact details, including your company name, as well as details about the problem and how we can find it.
We expect security experts to avoid breaches of privacy, destroy or corrupt our data, and disrupt or degrade our service.